Politique d’expédition
Alfio Coffee Roasters
Contact Details:
- Trade name: Alfio Coffee Roasters
- Phone number: +32 477 76 97 87
- Email: office@alfio.coffee
- Website: www.alfio.coffee
- Address: Waaienberg 7, 1932 Zaventem, Belgium
- VAT number: BE0849451665
- Trade number: 0849451665
Shipping Methods
We work with reliable shipping partners to ensure your order is delivered safely and on time. Currently, we offer standard shipping via Bpost for all orders within Belgium.
Shipping Costs
- Belgium: flat rate of €5.95
- Free shipping on orders over €100
EU Zone 1 Luxembourg, Netherlands :
- Flat rate: €12.00 (or equivalent in local currency)
- Free shipping on orders over €125(or equivalent in local currency)
EU Zone 2 Austria, Denmark, France,Germany, Italy, Poland:
- Flat rate: €17.00(or equivalent in local currency)
- Free shipping on orders over €150(or equivalent in local currency)
EU Zone 3 Bulgaria, Croatia, Czechia,Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Malta:
- Flat rate: €31.00(or equivalent in local currency)
- Free shipping on orders over €250(or equivalent in local currency)
Processing Time
Orders are shipped within 1–2 business days after payment is received. Processing time may vary depending on product availability.
Delivery Time
- Belgium: typically 2–3 business days after dispatch
Please note that external factors such as weather conditions or carrier delays may affect delivery times.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number.
Missed Deliveries
If you are not available at the time of delivery, the courier will leave a notice with instructions to collect your parcel from the nearest pickup point.
Return Policy
If you experience any issues with your order, please contact us within 14 days of receipt to arrange a return.
Contact
For any questions regarding shipping, please contact us:
Email: office@alfio.coffee
Phone: +32 477 76 97 87